Refund policy

Last Updated: October 2026

At Husneel Elysian, we want you to have a smooth and satisfactory shopping experience. Please read our return and refund guidelines before placing your order.

🔄 Returns

Due to the nature of skincare and beauty products, we generally do not accept returns or exchanges once a product has been delivered and opened, for hygiene and safety reasons.

However, we may assist with a replacement in cases where:

• 📦 The product arrived damaged
• ❌ You received the wrong product
• 🧴 The product is defective or leaking
• 📦 The package was damaged during transit

⏰ Report an Issue

Please contact us within 48 hours of delivery if you receive a damaged, incorrect, or defective product.

To help us resolve the issue quickly, please provide:

• Your Order ID
• 📸 Clear photos/videos of the package and product
• A brief description of the issue

💰 Refunds

If your return/replacement request is approved, we will inform you about the applicable resolution.

Where a refund is approved, the amount will generally be processed to the original payment method. Processing time may vary depending on your payment provider or bank.

🚫 Non-Returnable Items

For hygiene and safety reasons, opened or used skincare/cosmetic products are generally not eligible for return.

📞 Need Help?

Call: +91 97730 79519
Email: husneelelysian@gmail.com
Support Hours: 10:30 AM – 6:00 PM

🤍 Our Commitment

We carefully pack every order and aim to deliver your products safely. If something goes wrong with your order, please contact us and our team will review the issue and help with the appropriate resolution.